The Ministry of Foreign Affairs is set to introduce a courier system to address a backlog of over 75,000 unclaimed passports, Foreign Minister Samuel Okudzeto Ablakwa has announced.
Mr Ablakwa said in an interview that an immediate audit would be conducted to identify applicants and ensure that uncollected passports are delivered to their rightful owners.
“We will roll out a courier system so that applicants can receive their passports wherever they are. There must be a clear indication of who the applicants are, and if addresses are available, we will call them,” he said.
The minister also outlined plans for digitization and operational reforms at the passport office, aimed at improving efficiency and reducing processing times.
Source: Graphic Online